These terms and conditions (the “Terms and Conditions”) govern the use of https://nextstop-weIlbeing.co.uk/ (the “Site”). This Site is owned and operated by Serenella Tronci and Robert Matzuzi.
Service Terms and Conditions
Services offered through this website
Next Stop… Wellbeing! provides the following services currently and may add more services later at our sole discretion:
- Massage Therapy
- Reflexology
- Manual Lymphatic Drainage
- Body Sculpting treatments
- Aesthetic Medicine
- Osteopathy
Please note that the services advertised and offered through our website does not constitute for professional medical advice, diagnosis or treatment or substitute from medical therapists of healthcare providers.
Disclaimer
- Every practitioner working at our clinic is self-employed and independent professional. Both the services they offer you and the information they collect and retain about you are subject to their independent accountability. The site owner has a contract with all these practitioners that they cannot disclose your personal data to any third party without written consent from you. Also, they cannot use your personal data for any unlawful activities.
- Details of the practitioners on this website does not imply endorsement or guarantee of their professional qualifications or competencies.
The Clinic takes every care possible to ensure that services descriptions and all other information is correct and accurate at time of publication on the site and does not accept responsibility for errors in content. The site is constantly kept updated however some variations may occur, although not limited to prices, description treatments, designs, promotions/offers/discounts.
The Clinic and its therapists reserve the right to withdraw/change/increase the prices as well as to withdraw/change/cancel a service/promotions at any time without notice.
The Clinic will do its best to ensure that the website is available and functions correctly at all times, but we make no warranties as to the availability or accessibility of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.- All services offered at the clinic are not a substitute for medical advice. For any concern regarding your health always first seek advice and support from a healthcare provider.
- All therapists practising at Next Stop… Wellbeing! are independent self-employed and their appearance on this website does not act as warranty as to their professional status and competencies. We do not supervise or control the treatment you are to receive. Any issue arising out of your treatment should be referred to your therapist.
Service/Slot Booking
You can book the service(s) offered through our website by directly contacting the practitioner using their contact details provided on their profile page on our website.
We are open from Monday to Sunday from 8am to 8:30pm but this does not guarantee you will find a practitioner at anytime from 8am to 8:30pm. For practitioner’ availability you will need to check directly with your selected one. Some practitioners may in their slot accept walk-ins at their discretion.
As all practitioners at the Clinic are independent therapists you must refer to your selected practitioner for bookings and cancellations and for anything inherent to the service provided.
Service Etiquette
At the Clinic is not offered any sexual service or “sensual massage”. Offensive approach and disrespectful behaviour will not be accepted. Should such a similar circumstance arises practitioners reserve the right to stop the treatment at any time and report to the police whenever necessary.
Some services at the Clinic may be available only for over 18 years old. This must be checked with your selected therapist.
Some practitioner may offer their service to women clients only at their own discretion. Under Section 35 Subsection 2 of the Sex Discrimination Act 1975 is permissible and legitimate to provide a single-sex service where physical contact is involved (Sex Discrimination Act 1975).
Service Charges
Service charge for different therapy/service is different and may vary depending upon the practitioner you chose to avail service(s) from. You can discuss the price of the service directly with your chosen practitioner/therapist.
Payment Terms
All the payment shall be made directly with your practitioner via different payment options upon successful completion of the service/therapy availed. The payment shall be inclusive of VAT.
Invoice for Insurance
Since each practitioner at Next Stop… Wellbeing! is a certified professional and a member of reputable associations, it is highly possible that they can present you with an invoice so you can reimburse them for your treatments. Simply make the request by speaking with your therapist directly. Please be aware, though, that depending on your particular policy, not all therapies may be covered. It is advised to confirm in advance with your insurance provider prior to scheduling any appointments.
Cancellation & Refund Policy
All professionals are independent therapists with their own cancellation and refund policy. Select your therapist from the Therapists page on the menu and click on their profile to be redirected to their website and cancellation policy.
In case you are unhappy with the service availed you can share your concern with the concerned therapist/practitioner.
Good Practice Policy
As members of recognised and well-known professional bodies all practitioners working from the Clinic:
- are bound by their Code of Practice and Ethics
- strictly follow Good Practice Policy and hygiene guidance to ensure client safety
- are always be adequately insured for medical malpractice /professional indemnity requirements
- comply with the Continuing Professional Development requirements which ensures practice is kept up to date
- are compliant with GDPR data protection
Website Terms and Conditions
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Serenella Tronci and Robert Matzuzi and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Violate the intellectual property rights of the Site owners or any third party to the Site; or
- Act in any way that could be considered fraudulent
- Phishing or engaging in identity theft
- Hacking website and putting malicious codes
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Limitation of Liability
Serenella Tronci, Robert Matzuzi and our practitioners, directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Serenella Tronci, Robert Matzuzi and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
If any independent practitioner working with us discloses your personal information to any third party or uses your personal data for any unlawful activities, he/she will be independently accountable for such a breach and you agree to hold the site owner harmless.
Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Phone: 07874 251577, 07851 300923
Email: hello@nextstop-wellbeing.co.uk
Address: (Unit 13 and 14) 17 Linhope Street NW1 6HT. Marylebone, London (1st floor)
Or you can use the Contact Form available on our Site on Contacts page.